5/31/2023 0 Comments Anonymizer universalQueries that are specific to Jira Service Management will be shown in the Actions required on your side list, so it should be easy to edit them, but all the remaining ones won’t be included. Personal data that appears in JQL queries won’t be anonymized. The reason for this difference is that later versions use a different pattern for usernames and user keys, and in this case, we’re only able to anonymize the new pattern. Users created in later versions will be fully anonymized in Insight - Asset Management as well. In these versions, user keys look the same as usernames, so some personal data might be visible. This affects user keys of users created before Jira Service Management 4.7 (or Jira Core and Jira Software 8.7). In some cases, when you anonymize users, their user keys won’t be anonymized in Insight - Asset Management. It’s also available for earlier Data Center versions. Insight - Asset Management is an app bundled with Jira Service Management Data Center 4.15 and later. Some user keys in Insight - Asset Management On the left-side panel, select User directories.In the upper-right corner of the screen select Administration > User management. ![]() You need to remove a user from the external directory, sync the directory with Jira, and only then anonymize them. Jira can't anonymize users that are stored in external user directories (like Crowd). To complete anonymizing these items later, you’ll need to retry the anonymization, which will anonymize only items that haven’t been anonymized before. You can start anonymizing users, and then complete anonymizing the missing data once we release the fixes. If you choose to display items associated with a user, they will typically be displayed in four sections:īecause of the following limitations, some personal data will not be anonymized. What's about to change after anonymization ![]() This section won’t be displayed if there’s nothing to transfer. You’ll need to select a new owner here, and we’ll transfer the items for you. Transferring ownership: Some items owned by a user, like Project Lead or Component Lead, might break things if left without the owner. You can see the complete list of items in What’s about to change after anonymization. This is optional, we will anonymize all of these items even if you don’t view them. Identify changes: You can click this button to search Jira for any items associated with a user and have them displayed here. When anonymizing users that have been deleted, you'll see a DELETED label next to their username.
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